You can recover your Sign In credential (Sign In ID or Password or Pattern Word) partially if you have forgotten any one of them. You should enter the other credentials correctly to recreate the Sign In credential that you have forgotten.
Please follow the steps below to recover partial Sign In details
Step 1: Click on the 'Forgot Sign In button' on the User Sign In screen.
Step 2: Further click on the 'Click here' button to recover the respective Sign In detail.
Step 3: Select the appropriate User Category and enter the other details.
Note: If you are an Employee User or Additional System User, you need to contact your System Administrator to recover your forgotten Sign In Details
Step 4: Then click on 'Continue' button.
Step 5: Now you can enter the other Sign In details and then click on 'Submit' button.
(Please Note: If you submit all these details correctly you will then be asked to recreate all your Sign In details. Follow the on screen instructions to recreate all your Sign In details.)
Road Map: To recover partial Sign In details
User SignIn -> Forgot Sign In button -> 'Click here' button -> Continue button -> Submit button.
('User SignIn' is the screen were you enter User Sign In ID to Sign In to our application.)
For further assistance click on the FAQ link below:
How do I retrieve my Sign-In ID if I forget it?
How do I retrieve my Sign In Password if I forget it?
How do I retrieve my Sign In Pattern Word if I forget it?